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Read the latest about behavioral marketing, industry trends, bonus content from my new book and more!
Why You Should Never Underestimate Your Audience
Are you connecting the digital and physical world?
Do You Want A Thriving Company? Kill it
You have a smart phone, why not a smart app?
When Rebranding is a Colossal Waste
Websites Are Like a Box of Chocolates
Behavior Design vs. Behavior Design-ing
From Persona to Personal: The Potential of the Customer Experience
How to Tell When Your Customer Experience Needs an Update